At Ravar Group, we are committed to providing exceptional SaaS solutions through our platforms, Jobitus.com and Ocalls.com. Our policies regarding refunds, cancellations, and returns vary based on the nature of each service. Please review the respective application's policy for complete details.
General Policy
Our SaaS applications operate on a subscription-based model, and the purchase of services is considered final once payment is processed. However, we understand that circumstances may arise where users require a refund or cancellation.
Refund Policy
- Refunds are governed by the individual policies of each SaaS platform.
- Typically, payments made for subscriptions, premium features, or one-time purchases are non-refundable unless explicitly stated.
- If a refund is applicable under a specific service agreement, users must request it within the defined time frame mentioned in the respective policy.
Cancellation Policy
- Users may cancel their subscription at any time from their account settings.
- Cancellations take effect at the end of the current billing cycle. Users will continue to have access to the service until the end of the subscription term.
- No partial refunds are provided for unused portions of the service.
Return Policy
Since our services are digital and cloud-based, they do not involve physical product returns. Users seeking assistance regarding service issues may contact our support team for resolution.
Disclosure
TheSaaS may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.
Exceptions
Refunds and cancellations will not be processed under the following circumstances:
- Misuse of Services: If the service has been used in violation of our Terms of Use or Privacy Policy.
- Change of Mind: Refund requests based on a change of mind are not valid.
- Promotional Offers: Refunds are not applicable for discounted or promotional products.
Disputes
If you disagree with a refund or cancellation decision, you may escalate the issue by contacting our customer care team. We aim to resolve disputes amicably and fairly.
Ravar Group is operative from Pimpri, Pune, Maharashtra - 411017; all legal is subject to Pimpri jurisdiction only.
Platform-Specific Policies
For detailed refund, cancellation, and return policies, users should refer to the respective platform's policy page:
- Jobitus.com : Visit Jobitus Policy Page
- Ocalls.com : Visit Ocalls Policy Page
Policy Updates
This policy is subject to change at the sole discretion of Jobitus.com. Updates will be published on this page, and users will be notified via email for significant changes.
Contact Us
If you have any questions or require further clarification, please contact our support team
- Jobitus.com : Visit Jobitus Contact Us Page
- Ocalls.com : Visit Ocalls Contact Us Page
We appreciate your trust in Ravar Group, offered services and our SaaS solutions.